It's a good idea to get your boss (your customer) to agree to regular update meetings where you run through what's gone well and what priorities you are currently emphasizing. Such meetings are a selling opportunity. By reviewing what has been going well (not just where the problems are) you're letting your customer know how much you have done for him or her. Also, by discussing current priorities, you can realign them if necessary and get your customer's buy-in to your current focus.
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